Effective: September 14, 2026.
Informational website
This website provides general information about LevelReach and Citation Platform. It does not create a contract, procurement commitment, service-level agreement, agency endorsement, or professional advisory relationship.
Product information and evaluations
Descriptions reflect product capabilities, workflow design, and configuration options available at the time published and may evolve as LevelReach services are updated. Product walkthroughs, evaluation access, pricing, implementation scope, security documentation, and service use may be governed by separate written terms.
No compliance or government claim
References to CJIS-oriented security principles do not represent CJIS certification, CJIS approval, KHP approval, government endorsement, or a guarantee that any specific agency deployment is compliant. Agencies remain responsible for their applicable requirements, review, policies, agreements, networks, devices, and operational controls.
Acceptable use
Do not misuse the website, attempt unauthorized access, interfere with service, submit malicious material, impersonate another person, or place criminal justice information, protected records, credentials, or sensitive case data into the public contact form.
Intellectual property
LevelReach names, product names, branding, website design, and original content are protected to the extent provided by applicable law. No license is granted except the limited ability to view and use the public website for lawful informational purposes.
Third-party services
The website may rely on hosting, security, or email delivery providers. LevelReach is not responsible for third-party services outside its control.
Disclaimers and limitation
The public website is provided on an “as available” basis. To the extent permitted by law, LevelReach disclaims implied warranties relating to this informational website and is not liable for indirect or consequential loss arising from its use.
Changes
These terms may be updated as LevelReach products, services, and website features evolve. The effective date will be revised when material changes are published.